We're sorry to see you go. You can request deletion of your Intraeats account and all associated data by following the steps below.
Account deletion is permanent and irreversible. Once deleted, your order history, saved addresses, preferences, and all personal data cannot be recovered.
Launch the Intraeats app on your Android device and log in to your account.
Tap the Profile tab at the bottom of the screen.
Tap Settings from the profile menu.
Scroll to the bottom and tap Delete Account. Confirm when prompted.
Send us an email from your registered address and we'll process your deletion request within 7 business days.
📧 Email Privacy Team privacy@intraeats.in| Data Type | Action | Timing |
|---|---|---|
| Name, email & phone | Deleted | Immediately, removed from backups within 30 days |
| Saved addresses | Deleted | Immediately, removed from backups within 30 days |
| Health profile & calorie data | Deleted | Immediately, removed from backups within 30 days |
| Personal order history (items, delivery address, your user ID) | Deleted | Immediately, removed from backups within 30 days |
| Reward points & coupon records | Deleted | Immediately, removed from backups within 30 days |
| Dietitian booking records | Deleted | Immediately, removed from backups within 30 days |
| Water reminder data | Deleted | Immediately, removed from backups within 30 days |
| Anonymized billing records (amount, GST, transaction ID — no personal data) | Retained | Up to 7 years (Income Tax Act & GST Act) |
| Fraud / abuse logs | Retained | Up to 2 years from incident date |
You can request deletion of specific data only — such as your saved addresses or health profile — without deleting your entire account. Email us at privacy@intraeats.in with the subject line "Partial Data Deletion Request" and specify which data you'd like removed. We'll process it within 7 business days.